Frequently Asked Questions
Everything you need to know about your Alphalete Athletics experience.
How long does shipping take for domestic and international orders?
Standard domestic shipping typically takes 3-5 business days. International shipping varies by location but generally takes 7-14 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy for performance apparel?
We offer a 30-day return policy for all unworn, unwashed items with original tags attached. Please note that for hygiene reasons, certain items like undergarments and water bottles are final sale.
How should I care for my Alphalete gear to ensure longevity?
To maintain the integrity of our technical fabrics, we recommend machine washing in cold water with similar colors and hanging to dry. Avoid using fabric softeners or bleach, as these can break down the sweat-wicking properties of the material.
Do you offer restocks on limited edition launches?
Our high-performance drops are often limited edition. While we occasionally restock core essentials like our Amplify leggings or essential tees, many seasonal colorways will not return once sold out. We recommend signing up for SMS notifications for real-time updates.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Afterpay and Klarna for eligible regions.
How do I determine the best size for my physique?
Each product page includes a detailed size guide with specific measurements. Our performance gear is designed for a 'true-to-size' athletic fit; however, if you prefer a more compressed feel, we recommend sizing down, or sizing up for a more relaxed lifestyle fit.